DATA

THE PROS:

J.Crew’s code of conduct covers multiple levels of the supply chain and is included in suppliers contracts.

J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization that facilitates continuous improvement in workplace conditions through an information tracking and sharing platform.

THE CONS:

The brand hasn’t updated their social or environmental reporting or commitments since 2011/2012.

J.Crew states that they cannot trace their supply chain.

 

/ J.Crew owns J. Crew, J. Crew Factory, Madewell, and crewcuts. They also retail through The Liquor Store and The Ludlow Shop.

/ As of January 31, 2015, the brand operated 280 J.Crew retail stores, 139 J.Crew factory stores, and 85 Madewell stores throughout the United States, Canada, the United Kingdom and Hong Kong.

/ The brand employees 15,600 people. This number does not include people in their supply chain.

/ J.Crew uses 320 factories in 24 countries. These numbers represent the fiscal year 2013. No updates since then.

/ The brand’s annual revenue in 2014 was $2.579 billion.

/ J.Crew publishes a list of countries where their suppliers are located. The list was last updated in 2013. The brand does not publish a list of supplier’s names and addresses.

/ J.Crew states that they cannot trace their supply chain, “Similar to other retailers, our supply chain is complex and we have less visibility of the indirect suppliers who provide fabric, trim and other components to our direct suppliers, and even less visibility of the origin of the raw materials of these components. Nevertheless, we recognize that we have a responsibility to identify risks and to work to improve working conditions throughout our supply chain. As a result, we regularly communicate with the mill and trim suppliers with which we do business.”

/ J.Crew is affected by the California Transparency in Supply Chains Act.

/ The brand shares profiles of some of their collaborations and suppliers on the J.Crew blog.

/ The brand has plans to monitor and improve the social conditions of its supply chain. It appears that these plans have not been updated since 2011.

/ They have a code of conduct that covers: elimination of child labor, elimination of forced labor, freedom of association, collective bargaining, prohibits discrimination, prohibits use of excessive overtime, working conditions.

/ The code of conduct includes multiple levels of the supply chain and is included in suppliers contracts.

/ Regarding wages, the brand states “workers shall be paid at least the minimum wage or a wage that is consistent with prevailing local industry standards, whichever is higher.”

/ J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization that facilitates continuous improvement in workplace conditions through an information tracking and sharing platform.

/ Good Guide ranks J.Crew a 4.7 out of 10 on society. They state: this company’s social policies, practices and performance place it among the worst 50% of companies rated by GoodGuide.

/ J.Crew’s NYC office is LEED certified.

/ Madewell has a take back denim program in their stores. They send the donated denim to Blue Jeans Go Green, which turns them into housing insulation.

/ In 2013, J.Crew partnered with Business for Social Responsibility (BSR) to pilot a factory-based program to identify and reduce the environmental footprint and operational costs at the factory level. They assessed the environmental impact at three factories in the areas of water, solid waste, chemical management and energy. They state that they expect to use the learnings to inform future supply chain environmental initiatives, but haven’t reported anything since then.

/ Good Guide ranks J.Crew a 3.5 out of 10 for environment; this company’s environmental policies, practices and performance place it among the worst 50% of companies rated by GoodGuide.

/ J. Crew is committed to the following environmental goals. It appears that they have not updated these goals since 2012:

  • Reducing the environmental impact of their facilities and products through reducing energy, paper, and water usage and minimizing waste.
  • Improving the environmental performance of their supply chain through collaborating with suppliers to understand and improve their environmental performance and practices.
  • Engaging associates, customers and suppliers in their efforts through providing information and tools, as well as honest communication with customers. They don’t provide examples.

 

/ J.Crew states that they are passionate about supporting public school education and teachers. Since 2011, they have donated funding to DonorsChoose.org and Teach For America.

/ The brand designs and sells t-shirts and sweaters to support charity partners. They state that they have donated over $1 million to partners through their Garments for Good range.

/ J.Crew provides opportunities for their associates to volunteer through their J.Crew Cares program.

/ The brand provides support to Good360.org through clothing and product donation.

/ According to Ecouterre in 2015, J.Crew Crewcuts collaborated with Edun to produce an exclusive made-in-Kenya collection, including a t-shirt to benefit St. Ann’s Orphanage.

/ Salary.com reported that Millard Drexler, the J.Crew CEO received a base salary of $200,000 in fiscal 2014.

/ There are no reported management scandals or issues.

/ Madewell has a take back denim program in their stores. They send the donated denim to Blue Jeans Go Green, which turns them into housing insulation.

CONTRIBUTE
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VOICES

KIM BHASIN | BUSINESS OF FASHION

“Executives have been struggling to patch up J. Crew’s women clothing business after a dismal year plagued by fashion misses and strategic errors.” – 6/5/2021

 

 


CHARLOTTE WILDER | BOSTON.COM

“I am a J.Crew loyalist who relies on the brand to outfit me in trendy but safe articles of clothing that, while pricey, are well-made and will last for years. My closest is a testament to that. I still have clothes I bought there in high school. But not so much anymore. Two new dresses I bought at J.Crew last month have ripped, seemingly for no reason. I’m planning to bring them back and ask for a refund, because new things that fit you correctly aren’t supposed to spontaneously slit up the middle the second time you wear them.” – 6.11.2021

 

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